What payment type do you accept?

For the convenience of your payment options we accept PayPal, Stripe & Afterpay.

How much is shipping?

Orders placed through The Coconut Cove will incur a shipping fee which is automatically calculated at checkout.

How long does shipping take?

Once your order is completed, it can take up to 14 – 21 working days for your order to arrive at your nominated postal address.

My Order is taking long what can I do?

If you have been waiting longer than the times listed above then please get in touch and we can lodge an enquiry with the postal service. If we still cannot get an answer then, a full refund will be issued.

Do you have a Refund Policy?

We offer a 7 day money back guarantee on all products. If you are not satisfied with your purchase, we will refund the purchase price. All goods must be returned at the buyer’s expense and be in the same condition as received, including all original packaging.

If I need help how can I contact you?

We are available 24 / 7 via our contact page so please don’t hesitate to email us if you have a question. Our staff will endeavor to answer you back within 24 – 48 hours.