[Business is currently based In the Northern Territory , Australia]

We’re open Monday – Friday, 8:00 a.m. – 7:00 p.m. AEST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Shipping Costs will be calculated at checkout.

Which payment methods are accepted in the Online Shop?

We are currently accepting VISA, STRIPE, PAYPAL & AFTERPAY!

How long will delivery take?

Volcanic Earth Products which are made & shipped from the lovely island of Vanuatu will take approximately 3-4 weeks to arrive in Australia. All other products offer fast shipping!

How secure is shopping in the Online Shop? Is my data protected?

We offer secured web pages during checkout!

What exactly happens after ordering?

SIT BACK & RELAX ! Your special delivery will arrive directly to your nominated postal address!

Do I receive an invoice for my order?

Yes, you will receive order confirmation and tracking details.

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